A 99.9% Server Uptime
We’ve set up our shared website hosting system using dependable hardware components and heavily modified software. Our admins have installed a modified version of SELinux on each of our machines to ensure utmost safety and stability. We have added several distributed denial–of–service protection units combined with highly efficient firewall software to make sure our network is impregnable and safe.
All shared website hosting plans plans include a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our uptime guarantee stays the same.
A 99.9% Network Uptime
Aside from our cloud hosting platform, we have also built our very own internal network in each one of our datacenters. Everything is based on first–rate hardware parts made by Juniper. Furthermore, on each and every router, we’ve configured a firewall with an advanced algorithm in an attempt to sieve all dubious requests.
Thus, in all our data centers – in our USA datacenter, in our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter as well as in our AU datacenter, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee applies to all hosting services in each and every datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, when it is your hard–earned money on the line, you cannot feel really safe. That is the reason why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. In case you don’t feel pleased with our hosting service or if you need to use a more robust web hosting solution, like a VPS web hosting plans or even a dedicated web hosting plans – you will receive your money back in full, without any secret costs or reimbursement charges.
24/7 Technical Support
If you happen to run a hosting firm, your technical support engineers are extremely important. That is the reason why we’ve cautiously handpicked a very skilled group of tech support engineers, each with several years of practice behind his back. With their help, our company offers 24x7 support with each of our hosting solutions.
And not just that, we offer a 1–hour response time guarantee. All enquiries are answered in under 60 minutes and our average response time is under twenty minutes!