Customer Support Channels
A 1–hour Response Guarantee
We provide a 1–hour reply warranty with all of our shared website hosting plans packages, meaning each support question you post will be responded to within sixty minutes maximum. Our support team members are qualified to very fast correct any situation and to supply you with timely information on any issue that you possibly have.
A Top–quality Support Service
Our tech support service is delivered by a crew of certified specialists who definitely are ready to reply to your inquiry straight away. You’re able to contact the tech support staff by opening a technical support ticket from your Online Control Panel or by submitting us an e–mail. On working days, you can also call us on the phone or use the live chat solution.
An Intuitive Help Section
CDI Create’s Control Panel presents an in depth knowledge base which is incorporated into all areas. In each area, you will find a Help press button that will load for you a group of step–by–step lessons on how to apply a particular function or execute a specific action. Also, we have prepared short training video tutorials so you’re able to get a better idea of the Control Panel’s interface.