Support Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Resolution Guarantee

  • Our group of professionals will try their best to answer to your assistance enquiries in approximately 1 hour. If, however, the issue you have stumbled upon needs some help from the Admin =Team,= we’ll address the ticket to the administrator in charge and will write a note to notify you.

  • Top quality support service

  • Top–quality Client Help Service

  • Our tech assist team is going to be online for you round–the–clock to to attend to all support demand tickets that you submit. We offer tech assistance for all the packages that are installed in advance on your machine. These include our in–house developed Online Control Panel, the chosen Operating System along with the server administration panel (depending on the VPS type).

  • Intuitive help center

  • An Intuitive Help Zone

  • In the Online Control Panel that is available at zero cost along with your virtual server, you can easily find a useful Help zone, containing all you need to be informed about when running your sites and software. We have integrated a range of how–to articles and reviews and video courses that display the important website supervision duties in an understandable form.